01
Creating the Notification
We capture the essential information about the damage.
- Date of event
- Location information
- Damage type
- Vehicle / home / business info
24/7 fast claims-process management for accidents, natural disasters and unexpected damage.
The Destek Assist claims-notification service ensures the process is launched quickly and accurately for damages affecting vehicles, homes, workplaces or other policy-covered items.
After accidents, floods, fires, broken glass, theft, business losses or similar events, a notification record is created and the required steps are guided.
How does the process work?
01
Creating the Notification
We capture the essential information about the damage.
- Date of event
- Location information
- Damage type
- Vehicle / home / business info
02
Initial File Briefing
We guide you through the documents and information your case requires.
- Document list
- Photo guidance
- Statement details
- Process explanation
03
Routing to the Right Process
Your claim is forwarded to the right teams and processing begins.
- Operation record
- Insurer / institution routing
- Prioritisation
- Status tracking
04
Updates & Support
Throughout the process, support is provided where you need it.
- File status updates
- Routing support
- Additional service requests
- Customer communication
When Can You File a Claim Notification?
- Vehicle damage after a traffic accident
- Damage while parked
- Glass breakage
- Flood
- Fire damage
- Theft / vandalism
- Technical losses at the workplace
- Damage caused by natural disasters
Why Destek Assist?
24/7 Reachable Support
Open a notification any time of the day.
Fast Process Kick-off
Records are taken without losing time.
Professional Guidance
We help you take the right steps.
Individual & Corporate Solutions
Suitable for private users and businesses alike.
Customer-focused Communication
Updates throughout the entire process.
Operational Framework
Claim Notification
01
How does the process work?
02
Initial File Briefing
We guide you through the documents and information your case requires.
- Document list
- Photo guidance
- Statement details
- Process explanation
03
Routing to the Right Process
Your claim is forwarded to the right teams and processing begins.
- Operation record
- Insurer / institution routing
- Prioritisation
- Status tracking
04
Updates & Support
Throughout the process, support is provided where you need it.
- File status updates
- Routing support
- Additional service requests
- Customer communication
02
When Can You File a Claim Notification?
- Vehicle damage after a traffic accident
- Damage while parked
- Glass breakage
- Flood
- Fire damage
- Theft / vandalism
- Technical losses at the workplace
- Damage caused by natural disasters
03
Why Destek Assist?
24/7 Reachable Support
Open a notification any time of the day.
Fast Process Kick-off
Records are taken without losing time.
Professional Guidance
We help you take the right steps.
Individual & Corporate Solutions
Suitable for private users and businesses alike.
Customer-focused Communication
Updates throughout the entire process.