Roadside Assistance

With uninterrupted roadside assistance solutions across Türkiye, we provide fast, reliable and professional support whenever your vehicle breaks down.

Roadside Assistance

Fast, reliable and professional 24/7 roadside assistance across Türkiye.

Our Destek Assist roadside team delivers rapid operations support for tyre blow-outs, engine failures, flat batteries, running out of fuel, electrical faults and similar emergencies. Thanks to our nationwide service network, your request is evaluated as quickly as possible.

Your location is identified rapidly through modern verification systems, and the closest tow truck, mobile service or technical team is dispatched to you. When required, alternative transport, accommodation and additional assistance services keep your journey safe.

For breakdowns, accidents, tire problems, dead batteries or vehicles unable to move, the most critical part is directing the right team to the right location without losing time. Destek Assist manages roadside requests from a single center via a 24/7 call center, location verification and a wide service network.

What is included?

Depending on the package: towing, recovery, tire change, fuel support, breakdown and accident towing.

  • 24/7 call center and quick registration
  • Closest provider dispatch
  • Safe towing and handover
  • Transparent service within package limits

How does the process work?

01

Call & Location Verification

As soon as you reach us, your vehicle's location is identified quickly. The type of issue is clarified so the most suitable team can be planned.

  • Fast call handling
  • Location verification
  • Failure type analysis
  • Priority dispatch
02

Assigning the Expert Team

The nearest roadside team, tow truck or mobile service unit equipped for the job is dispatched to your location.

  • Closest team planning
  • Equipped vehicle support
  • Specialist staff dispatch
  • Operation tracking
03

On-site Response & Safe Resolution

If the problem can be solved on site, the technical crew intervenes. When needed, your vehicle is safely towed to an appropriate service.

  • Battery jump start
  • Tyre change
  • Fuel support
  • On-site technical fix
  • Safe towing arrangement
04

Alternative Support for Continuing Your Journey

If the breakdown takes longer or the car needs to stay at the service, additional solutions are arranged.

  • Replacement vehicle organisation
  • Accommodation support
  • Transport guidance
  • Onward travel planning

Why Destek Assist?

Nationwide Service Network

Operational coverage across many cities and regions.

24/7 Availability

You can request help any time, day or night.

Professional Operations Management

Coordinated and reliable support throughout the process.

Rapid Response

Your request is evaluated as quickly as possible.

Corporate & Individual Solutions

Tailored support for retail customers and fleet companies.

Operational Framework

Roadside Assistance

01

How does the process work?

01

Call & Location Verification

As soon as you reach us, your vehicle's location is identified quickly. The type of issue is clarified so the most suitable team can be planned.

  • Fast call handling
  • Location verification
  • Failure type analysis
  • Priority dispatch
02

Assigning the Expert Team

The nearest roadside team, tow truck or mobile service unit equipped for the job is dispatched to your location.

  • Closest team planning
  • Equipped vehicle support
  • Specialist staff dispatch
  • Operation tracking
03

On-site Response & Safe Resolution

If the problem can be solved on site, the technical crew intervenes. When needed, your vehicle is safely towed to an appropriate service.

  • Battery jump start
  • Tyre change
  • Fuel support
  • On-site technical fix
  • Safe towing arrangement
04

Alternative Support for Continuing Your Journey

If the breakdown takes longer or the car needs to stay at the service, additional solutions are arranged.

  • Replacement vehicle organisation
  • Accommodation support
  • Transport guidance
  • Onward travel planning
03

Why Destek Assist?

Nationwide Service Network

Operational coverage across many cities and regions.

24/7 Availability

You can request help any time, day or night.

Professional Operations Management

Coordinated and reliable support throughout the process.

Rapid Response

Your request is evaluated as quickly as possible.

Corporate & Individual Solutions

Tailored support for retail customers and fleet companies.

Emergency Report Line 0850 888 25 25