About Us

Destek Assist About
Destek Assist

Always by your side with over 30 years of insurance experience

Destek Assist was founded to provide reliable, round-the-clock solutions for every challenging situation that may arise on Türkiye's roads.

With our background in insurance, our field experience and our customer-focused culture, we bring a trustworthy approach to assistance services.

Certificates
Our Service Power

A strong assistance network organised across Türkiye

81 Provinces served

Wide operational reach across Türkiye.

973 Districts in network

Infrastructure that dispatches the closest partner.

7/24 Uninterrupted Support

Call, intake, tracking and notification flows.

Destek Assist operations
30+

Years of insurance and assistance experience

Corporate approach

Controlled, transparent and traceable operations on every request

Destek Assist treats roadside assistance, towing, recovery, replacement vehicle, home and office assistance services not as one-off interventions but as end-to-end operations.

From intake to location verification, team selection, dispatch, fulfilment and customer notification, every step is delivered to the same quality standard.

Fast request intake
Accurate team planning
Notifications throughout the process
Corporate reporting
Our Quality Approach

Foundations of our service quality

In assistance services, trust is built not only by delivering the service but also through accurate information, standard operations and a sustainable network.

01

Our Mission

To provide individual and corporate users in need of urgent support with rapid, comprehensible and traceable assistance solutions through a reliable service network and 24/7 operational capability.

02

Our Vision

To be one of Türkiye's reference brands in roadside and assistance services through service quality, transparent process management and a widespread partner network.

Professional Team

An experienced operations team and field partners plan the right intervention for each need.

Widespread Network

A reachable service structure across 81 provinces and 973 districts enables fast dispatch.

Operational Speed

Location verification, intake and team assignment are managed to minimise wait times.

Transparent Communication

Service scope, package limits and operation steps are clearly communicated to the requester.

01

Our Mission

To provide individual and corporate users in need of urgent support with rapid, comprehensible and traceable assistance solutions through a reliable service network and 24/7 operational capability.

02

Our Vision

To be one of Türkiye's reference brands in roadside and assistance services through service quality, transparent process management and a widespread partner network.

Emergency Report Line 0850 888 25 25